Food Safety & The Environment

Where is the food cooked?
Food is cooked by our chef partners in licensed commercial kitchens which are fully inspected and certified by the local county health departments. They are...
Sat, 28 Oct, 2017 at 11:48 AM
Why are the meals chilled?
We deliver all of our meals chilled. As soon as they are prepared, they are expertly chilled based on the FDA guidelines. This ensures that we maximize its...
Thu, 7 Dec, 2017 at 4:40 PM
Is the food frozen?
The food is never frozen. We prepare the food fresh against customer orders and it's flash chilled upon preparation and maintained in a cold-chain unti...
Sat, 28 Oct, 2017 at 11:54 AM
Do you use preservatives?
Our prepared food doesn't contain preservatives that have been added to artificially lengthen shelf life. We believe in healthy, natural ingredients. ...
Sat, 28 Oct, 2017 at 11:55 AM
How is the food delivered?
Your food is delivered in a refrigerated cool box, with industry-standard insulation and frozen ice packs to ensure that the food stays refrigerated and ...
Sun, 4 Feb, 2018 at 11:29 AM
How long will the food stay fresh?
Food can stay fresh for 3-5 days as long as you keep it refrigerated at 41 F. If there's a change we usually add more information in your packing slip....
Fri, 11 Aug, 2017 at 2:24 PM
How do I ensure safety of the food I received?
Instructions for Heating and Storing your Taro Food Taro is committed to serving nutritious food of the highest quality. Until the food is delivered to ...
Sat, 28 Oct, 2017 at 11:58 AM
How can I recycle the Box
The box: You can recycle your box in curb-side recycling The Insulation: Insulation is made of recycled water bottles. It is 100% PET material is #1 rec...
Tue, 1 May, 2018 at 5:22 PM
Can I freeze my meals?
Our meals are designed to be refrigerated to preserve their freshness, but we understand that you may get busy and not be able to eat them right away - in s...
Fri, 11 Aug, 2017 at 2:26 PM
My delivery was late. Will my food stay safe?
We put in a lot of effort in designing and testing our packaging.  In case it's delivered late in the evening: No worries, our packaging is designe...
Sat, 28 Oct, 2017 at 12:02 PM