The food is never frozen. We prepare the food fresh against customer orders and it's flash chilled upon preparation and maintained in a cold-chain until the time it reaches you. This is why the meals are good for a few days to a week when it reaches you. You can freeze it to preserve life for months, but we want to make sure it reaches fresh to you.
Modified on: Sat, 28 Oct, 2017 at 11:54 AM
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